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Bait and Switch
I recently read of bait and switch accusations against Best Buy. Whether or not Best Buy is guilty, these practices are too often used for bringing in customers and padding the bottom line. I doubt these are the strategies that create great companies - unfortunately it seems the tactic becomes too appealing as companies mature and growth slows. Are large retailers resorting to used car dealership tactics? We all like low prices - I think we have a greater appreciation for honesty.